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Reliable ongoing support and maintenance for your website or application
Websites and applications need ongoing care to stay secure, fast, and functioning properly. Five Square Design provides website support and maintenance services for Montreal businesses that want reliable, professional technical support without hiring a full-time developer.
Our support services cover everything from security updates and backups to content updates, bug fixes, performance optimization, and feature additions. Whether you have a business website, web application, or e-commerce platform, we keep it running smoothly.
We support websites and applications we've built as well as existing sites built by other developers. Many Montreal businesses come to us when their previous developer is unresponsive or when they need more reliable ongoing support.
Our maintenance services include regular security updates and monitoring, automated backups and disaster recovery, performance optimization and speed improvements, content updates and changes, bug fixes and technical troubleshooting, hosting management and uptime monitoring, SSL certificate renewal, and feature additions and improvements.
Unlike large support contracts with minimum commitments, we offer flexible support options. Pay for what you need, when you need it. Our Montreal team is available in both English and French.
We review your current website or application, identifying security issues, performance problems, and improvement opportunities. You'll get a clear picture of the current state.
We'll recommend a support plan based on your needs and set up monitoring, backups, and security measures. Everything is configured for proactive maintenance.
We monitor your site for uptime, security threats, and performance issues. Our systems alert us to problems before they impact your visitors.
Scheduled updates to core software, plugins, themes, and security patches. We test updates in a staging environment before applying them to your live site.
When you need changes, bug fixes, or have technical questions, simply email or call us. We respond quickly and handle requests professionally.
Regular reports on site performance, security, uptime, and any work completed. You always know what we're doing to keep your site healthy.
We proactively suggest improvements and optimizations based on site performance data and industry best practices.
Support plans typically range from $200 to $1,500+ per month depending on site complexity and support needs.
• Site complexity and size
• Frequency of content updates needed
• Hosting requirements and traffic
• Number of third-party integrations
• E-commerce transaction volume
• Response time requirements
• Feature development needs
Yes! We support websites and applications built by other developers. We'll need to review the codebase first to understand how it's built, but we regularly take over support from other agencies or developers.
Basic maintenance includes security updates, backups, uptime monitoring, and basic technical support. More comprehensive plans include content updates, performance optimization, and feature development. We'll recommend the right level based on your needs.
For emergencies (site down, security issues), we respond within hours. For non-urgent requests (content updates, minor fixes), we typically respond within 1 business day. Response times vary by support plan.
Yes. We don't require long-term contracts. Most support plans are month-to-month. We believe in earning your business through great service, not locking you into contracts.
Yes! We can manage your hosting as part of support services. We work with reliable hosting providers and can migrate your site if needed. Or we can support sites hosted elsewhere if you prefer.
Let's discuss how we can keep your Montreal website running smoothly and securely.
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